These Terms of Service govern the use of the website sanaelena.com and the purchase of products offered by SanaElena S.L..

1. Identification

Seller: SanaElena S.L. – C. Glen Ellyn, 9, 2D, Calatayud, Zaragoza 50300 España – office@sanaelena.com – X7525555R

2. Use of the website

By accessing or using this website you agree to these Terms of Service and to use the site in accordance with the law, good faith and public order.

3. Orders and pricing

• All orders are subject to product availability and order confirmation.
• Prices are shown in euros (€) and include applicable taxes, unless stated otherwise.
• Shipping costs are indicated before final confirmation of the order.

4. Payments

Payments are processed through secure payment gateways (for example, credit/debit card or Bizum). SanaElena S.L. does not store your full card data.

5. Shipping and delivery

Orders are normally prepared within 24–48 business hours after payment confirmation, unless otherwise indicated on the product page or during checkout.

6. Returns and right of withdrawal

Consumers have a period of 14 calendar days from receipt of the order to exercise their right of withdrawal in accordance with EU and Spanish consumer regulations, except for products that cannot be returned for hygiene or health reasons once unsealed.

7. Warranties

Products are covered by the legal guarantee of conformity in accordance with applicable consumer law.

8. Limitation of liability

SanaElena S.L. shall not be liable for indirect or consequential damages, loss of profit or loss of data arising from the use of this website, except in cases where liability cannot be excluded under applicable law.

9. Applicable law and jurisdiction

These Terms are governed by Spanish law. Any dispute will be submitted to the courts of the city of the registered address of SanaElena S.L., unless otherwise provided by mandatory consumer law.